Customer Service Satisfaction
MISSION
To provide a pleasant, worthwhile experience at Sir Walter Chevrolet
Achieved through:
Our customers
o To assist and support our customers throughout the buying process
o To satisfy customer needs with accurate and efficient vehicle service
o To maximize our customers’ automotive investments
Our employees
o To provide a safe and friendly work environment
o To demonstrate respect for what each person contributes to our business
o To remain a secure source of support for each of our families
Our products and services
o To clearly represent our products and services
o To have pride in and stand behind our products and services
VISION
To always give customers a reason to want to do business with Sir Walter Chevrolet
To continue to grow our customer base and circle of friends
VALUES
The complete satisfaction, respect and loyalty of our customers
The hard work and dedication of our employees
Our 80+ year history and reputation in the community for conducting good business
The opportunity to provide new Chevrolet product, quality preowned vehicles, Chevrolet and Isuzu commercial trucks and vans, and General Motors service and parts