MI

Miarec

Other

Call Recording

Quality Assurance

Hosted Call Recording

Agent Evaluation

Hipaa Compliance

Cisco

Speech Analytics

Microsoft Teams

Workforce Optimization

Automated Quality Management

Aqm

Contact Center

Sentiment Analysis

Generative Ai

About Us


MiaRec offers Automated Quality Management and Conversation Intelligence solutions for contact centers worldwide. Our platform is designed to automate workflows, save cost, boost efficiency, enhance customer experience, grow revenue, and drive digital transformation. With MiaRec, contact centers gain full visibility into their performance and can transform inaccessible call center data into valuable customer insights, all while ensuring compliance.


Founded in 2013, the Silicon Valley-based company serves more than 500 healthcare organizations, insurance firms, retail companies, financial services institutions, and other customer-first companies worldwide. Learn more at www.miarec.com.


More Information

LinkedIn profile:
Working Days/Week:

Address:Campbell, California, United States
Oops, something went wrong !