Youth Support Mentor Ref 6665097424

The Mai Wel Group

5 months ago

Entry Level

Onsite

England, United Kingdom

  • on-site
  • Order Fulfillment Support

    Return & Refund Handling

    Customer Chat Support (LiveChat

    Tidio)

    Escalation & Dispute Resolution

    Platform Policy Knowledge (Shopify

    Walmart

    eBay)

    CRM Tools (Gorgias

    Freshdesk)

    Payment Issue Handling

    Email & Social Media Support

    Shipping & Tracking Resolution

    Product Inquiry Management

    Job description & requirements

    Introduction: Why join Mai-Wel?

    • Make a genuine impact on the lives of young people.
    • Supportive and collaborative team culture.
    • Ongoing professional development opportunities.
    • A values-driven organisation focused on inclusion and innovation.


    Description:

    At Mai-Wel, we believe in creating opportunities and pathways for young people aged 15-25 to thrive. As a Youth Support Mentor, you will deliver tailored one-on-one coaching and mentoring to help participants gain employment or continue their education through the Transition to Work (TTW) program.

    What you’ll do:

    • Provide individual vocational guidance aligned to each participant’s goals.
    • Develop and implement Job Plans to support employment and education pathways.
    • Identify and address vocational and non-vocational barriers to employment.
    • Deliver group workshops and individual coaching sessions.
    • Facilitate volunteering, mentoring, and work readiness activities.
    • Connect participants to specialist support services and local employers.
    • Maintain accurate participant records in line with program and compliance standards.
    • Work towards and achieve key performance indicators and program goals.


    Skills and Experiences: What we’re looking for:

    Essential:

    • Experience in coaching, mentoring, or supporting youth to achieve their goals.
    • Strong case management and administrative skills.
    • Proficiency with digital systems and Microsoft Office.
    • Current driver’s licence and willingness to travel.


    Desirable:

    • Previous experience in employment services, education, youth work or a related field.
    • Knowledge of the local labour market and youth employment trends.


    You’ll thrive in this role if you are:

    • Adaptable and solutions-focused.
    • A strong communicator who can build trust and rapport with young people.
    • Passionate about supporting others to grow and succeed.
    • Organised and proactive with great planning skills.
    • A natural relationship builder who values positive outcomes.


    Ready to inspire and guide the next generation?

    Apply now and help shape the future of young Australians through meaningful mentorship and employment support.

    Experience :

    Entry Level

    Job Domain/Function :

    Non-profit Organization Management

    Job Type :

    Onsite

    Employment Type :

    Full-Time

    Number Of Position(s) :

    1

    Educational Qualifications :

    Students & Fresh Graduates

    Location :

    unit 4/555 high street, maitland, nsw 2320, au, England, United Kingdom

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    The Mai Wel Group


    Mai-Wel connects people with possibilities. We aim to make accessing support surprisingly simple.

    We are an NDIA registered provider, delivering services to assist people with disability or youth seeking employment. We are a provider of NDIS supports, Disability Employment Supports and Workforce Australia - Transition to Work.


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