Prison Support Ref 9174054524

Hm Prison And Probation Service Hmpps

5 months ago

Entry Level

Onsite

Scotland, United Kingdom

  • on-site
  • Order Fulfillment Support

    Return & Refund Handling

    Customer Chat Support (LiveChat

    Tidio)

    Escalation & Dispute Resolution

    Platform Policy Knowledge (Shopify

    Walmart

    eBay)

    CRM Tools (Gorgias

    Freshdesk)

    Payment Issue Handling

    Email & Social Media Support

    Shipping & Tracking Resolution

    Product Inquiry Management

    Job description & requirements

    Prison Support Role

    HMP Onley

    £27,840

    His Majesty’s Prison and Probation Service.

    An extraordinary job. Done by someone like you.

    As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds .

    Someone like you

    You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.

    Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.

    As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.

    An extraordinary job

    In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.

    Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.

    The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.

    What You Can Expect From Us

    You’ll be given great training and opportunities for progression and development.

    In Addition To Your Base Pay, You Will Receive

    • annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
    • 9 days bank, public and privilege holidays
    • access to a paid Level 2 apprenticeship in customer service
    • access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

    If this sounds like you, apply now.

    Experience :

    Entry Level

    Job Domain/Function :

    Government Administration

    Job Type :

    Onsite

    Employment Type :

    Full-Time

    Number Of Position(s) :

    1

    Educational Qualifications :

    Students & Fresh Graduates

    Location :

    Scotland, United Kingdom

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    Hm Prison And Probation Service Hmpps


    The UK Civil Service implements the policy of the Government of the day and delivers crucial public services.


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