Teladoc Health is a leading company in telemedicine and virtual healthcare. It provides digital health services, including online medical consultations, mental health therapy, chronic disease management, and overall wellness solutions. At Teladoc Health, we are revolutionizing access to healthcare with innovative telemedicine solutions.
The Onsite Workplace Specialist is responsible for ensuring seamless, efficient, and engaging workplace experience for employees. This role involves managing office operations, optimizing workplace resources, and providing on-the-ground support to enhance productivity and employee satisfaction.
Role And Responsibilities
The Onsite Workplace Specialist is responsible for ensuring seamless, efficient, and engaging workplace experience for employees. This role involves managing office operations, optimizing workplace resources, and providing on-the-ground support to enhance productivity and employee satisfaction.
Role And Responsibilities
- Diagnosis of hardware and software issues at the workstation
- Maintenance of equipment and peripherals
- Installation of equipment, boards, and projectors
- Inventory of equipment in the corporate tool
- System updates and patch management
- Backup and recovery of data
- Configuration and troubleshooting of network connections
- User training and support for software applications
- Monitoring and responding to security incidents
- Daily logging in Device42 and Jira, stock management (receipt,delivery and traceability), equipment incidents support and standard technical support
- Strong organizational and problem-solving skills, with the ability to multitask effectively
- Excellent communication and interpersonal abilities to collaborate with employees and vendors
- Proficiency in workplace technologies and facility management tools
- Ability to work independently, take initiative, and adapt to a fast-paced and dynamic work environment