Company Description:
Celluma Light Therapy by BioPhotas, Inc. is a global leader in advanced light therapy. They offer a wide range of advanced, award-winning light therapy treatments for skin care, pain management, hair restoration, and dermal wound healing. Their technology is safe, non-invasive, and drug-free, with 9 FDA clearances and 9 medical CE marks for various treatments. Their products are used by medical, aesthetic, and wellness professionals around the world, as well as satisfied home users.
Role Description
We are seeking a highly motivated and results-driven Clinical Sales Specialist to join our dynamic team. The ideal candidate will play a key role in driving sales through effective communication, lead management, and relationship-building. This is a full-time position, where you will be part of a team of Sales Specialists, who each work a territory consisting of a set of population centers (states or portions of states). The Clinical Sales Specialist will focus on the Celluma Light Therapy brand of devices in the esthetics and medical device market (aestheticians, dermatologists, plastic surgeons, chiropractors, acupuncturists, and other professional channels), as well as direct retail sales to those who call from your territory looking for purchase guidance. In your role, you will be engaging with qualified prospects, supporting existing accounts and contributing to the growth of our organization.
Key Responsibilities:
- Respond to inbound sales inquiries via phone and email promptly and professionally.
- Conduct outreach (phone, email, etc.) to high-potential customers in your territory.
- Work actively on the Leads List to identify and close sales opportunities with highly qualified prospects.
- Sales Objectives Achievement: Achieve daily, monthly, and quarterly sales objectives through proactive engagement and strategic selling techniques.
- Marketing and Events Participation: Participate in trade shows, conventions, and industry events to demonstrate, educate, and sell our products.
- Effectively represent the organization's brand and values during events. (this generally would be limited to 2 or three trade shows throughout the year).
- Customer Relationship Management: Establish, develop, and maintain strong business relationships with prospective and current customers.
- Conduct telephone calls, video training, and presentations to existing and prospective customers.
- Market Research and Proposal Development: Research sources for developing prospective customers and gather information to assess their potential.
- Develop clear and effective written proposals and quotations for current and prospective customers.
- Issue Resolution and Coordination: Expedite the resolution of customer problems and complaints to ensure customer satisfaction.
- Coordinate sales efforts with marketing, sales management, accounting, logistics, and technical service groups.
- Sales Strategy and Reporting: Plan and organize a personal sales strategy to maximize the Return on Time Investment for selling activities.
- Provide management with oral and written reports on customer needs, problems, interests, and competitive activities.
- Market Awareness and Professional Development:
- Keep abreast of product applications, technical services, market conditions, and competitive activities.
- Stay informed about advertising and promotional trends through the reading of pertinent literature and consultation with marketing and technical service areas.
Skills and Qualifications:
- Great communication skills – verbal and written.
- Outgoing and self-starting with the ability to think on your feet.
- Demonstrated history of selling success in esthetics and/or medical device markets.
- Min. one year of inside sales experience required.
- Preferably experience inside a Spa, Med Spa, or a related medical practice (A licensed esthetician or skin care professional is a plus).
- Basic understanding of bio-science and the human body.
Compensation:
- Compensation is a combination of Base and Commission and can range from $90K to $140K per year depending on performance.
- Generous Benefits which includes: Paid Time Off/paid holidays, Sponsored Medical/Dental/Life Insurance, and Matching 401K