Job Title: Application Monitoring Engineer
Work Location: Westerville, OH
Job Type: Contract
Work Type: Onsite
Duration: 3+ Months
Pay rate: $48-48/hr.
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Description/ Responsibilities:
• Focus on server and application (APM) monitoring tools like AppDynamics, Thousand Eyes, SolarWinds
• Application Performance Monitoring (APM) & Real-Time User Monitoring (RUM): Utilize APM tools to monitor application performance, ensuring system health and responsiveness.
• Utilize Real-Time User Monitoring (RUM) to track and understand the client experience and improve user satisfaction.
• Cloud Monitoring (Azure): Monitor cloud-based infrastructure, specifically within Azure Cloud environments. Ensure proper monitoring of cloud-hosted applications and services, optimizing performance, scalability, and reliability in cloud environments.
• Monitoring Tools Management: Oversee the setup, management, and maintenance of monitoring tools, including DataDog, Dynatrace, SolarWinds, NetBrain, LiveNX, AppDynamics, Thousand Eyes, and Cimtrak
• Research & Development: Perform independent research to continuously improve monitoring capabilities and tools. Collaborate with the development and operations teams to understand needs and deliver efficient monitoring solutions.
• Issue Identification: Monitor for potential issues such as outages, downtime, and device failures. Proactively identify and address issues to maintain optimal system performance.
• Tool Configuration & Development: Assist in configuring tools and setting up monitoring alerts and reports. While not a primary developer, you should be comfortable developing basic scripts to automate processes and address gaps in monitoring.
• Collaboration & Communication: Communicate with various teams to bring new capabilities to light and align monitoring with business requirements.
• Support team members and contribute to best practices in monitoring and alerting.
• Experience with Monitoring Tools: Deep understanding of monitoring tools such as AppDynamics/ Thousand Eyes / Dynatrace, DataDog, NetBrain, LiveNX. Familiarity with SolarWinds or Cimtrak is a plus.
• Scripting Skills: Proficiency in scripting languages, particularly Unix/Linux scripts and PowerShell.
• Experience in Tool Management: Experience managing monitoring tools, understanding what needs to be monitored, and being able to configure tools accordingly, even though you are not the end user of the tool.
• Tool Integration Knowledge: Understanding of how different monitoring tools integrate with existing infrastructure and workflows, providing solutions that enhance overall monitoring performance.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.