Undergraduate Intern - Community Support Services Ref 6783300524

Mecklenburg County

9 months ago

Internship

Onsite

North Carolina, United States

  • on-site
  • Order Fulfillment Support

    Return & Refund Handling

    Customer Chat Support (LiveChat

    Tidio)

    Escalation & Dispute Resolution

    Platform Policy Knowledge (Shopify

    Walmart

    eBay)

    CRM Tools (Gorgias

    Freshdesk)

    Payment Issue Handling

    Email & Social Media Support

    Shipping & Tracking Resolution

    Product Inquiry Management

    Job description & requirements

    Pay: $20/Hr.

    Hours: Range between 20-40Hrs. per week

    Position Summary

    Performs work related to college studies performing assigned duties under the direction of a professional staff member to gain career oriented knowledge and experience.

    Essential Functions

    Works on separate projects and tasks such as developing and maintaining spreadsheets, performing program analysis, evaluating information and results and collaborating across departments.

    Assists staff in assigned department with on-going research projects.

    Perform other duties as assigned.

    Minimum Qualifications

    Experience: N/A

    Education: Must be currently enrolled in an undergraduate program at an accredited university or technical school in a field of study directly related to the area of assignment.

    Equivalent Experience for Education Accepted? N/A

    Licenses and Certifications: N/A

    Knowledge Of

    KNOWLEDGE, SKILLS AND ABILITIES

    Business English and basic math

    Microsoft Office Platform.

    Modern office practices and procedures.

    Skilled In

    Basic computer skills

    Abilities

    Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

    Collaboration - Working effectively and cooperatively with others; establishing and maintaining good working relationships.

    Continuous Learning – Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; suing newly gained knowledge and skill on the job and learning through their application.

    REASONABLE ACCOMMODATIONS STATEMENT

    To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

    DISCLAIMER STATEMENT

    This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

    Experience :

    Internship

    Job Domain/Function :

    Government Administration

    Job Type :

    Onsite

    Employment Type :

    Internship

    Number Of Position(s) :

    1

    Educational Qualifications :

    Students & Fresh Graduates

    Location :

    North Carolina, United States

    Mecklenburg County


    Mecklenburg County is more than just a great place to work. The County provides an environment where you can touch and enrich lives every day in countless ways. From helping families in need to protecting the public’s health and even maintaining hundreds of acres of public park land, working here means you will have the chance to be a part of providing services for an amazingly diverse population.


    It’s not just a place to work – for some, it’s an opportunity to serve their neighbors and make a difference in our community. For others, the role they take on fulfills a lifelong pursuit in an area of study. Whatever the reason you choose to work for the County, there is an opportunity for personal growth, professional development, and to truly make a difference in people’s lives.


    See our comment policy + details about our use of social media: http://meck.co/MeckSocial


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