Support Worker Victoria Park- Full Time - Manual Driver Essential Ref 1446932524

St Anne S Community Services

5 months ago

Entry Level

Onsite

England, United Kingdom

  • on-site
  • Order Fulfillment Support

    Return & Refund Handling

    Customer Chat Support (LiveChat

    Tidio)

    Escalation & Dispute Resolution

    Platform Policy Knowledge (Shopify

    Walmart

    eBay)

    CRM Tools (Gorgias

    Freshdesk)

    Payment Issue Handling

    Email & Social Media Support

    Shipping & Tracking Resolution

    Product Inquiry Management

    Job description & requirements

    Job Overview

    Our Victoria Park Grove service assists clients 24 hours a day, 7 days a week. We require enthusiastic, caring individuals to take our clients out bowling, shopping and to the community centre. We have a variety of shifts including days, nights, and sleep overs. If you love going on bus ride, walks and pub meals this rewarding job could be for you.

    As a Support Worker, you will provide high quality care and support to our clients to enable them to live their best life. You will be passionate in making a difference to our client’s lives, helping them to fulfil their aspirations and ambitions. This homely service is set in Leeds (LS13), having a valid UK driving license is essential.

    St Anne’s Community Services has become one of the largest and most respected charities in the North of England. Bringing creativity and a can-do approach, all our employees embody our values being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD). We support nearly 2,000 vulnerable adults in specialist residential, supported living and outreach services, enabling them through exceptional care and support to live their best possible life.

    Main duties of the job

    • Person Centred - Prepare person-centred support plans with clients which reflect their views and aspirations and respect their beliefs and opinions, reviewing and amending them as necessary and considering the client’s changing needs and wishes.
    • Respectful - Support clients to fulfil their aspirations, supporting them to live as independently as possible, in accordance with their skills and abilities. This may include accompanying them on social visits and events, supporting them with their interests and hobbies, promoting choice, arranging activities and outings, and developing their skills and knowledge.
    • Open - Communicate in an open and transparent way with clients and other team members, acting with integrity and doing what you say that you will do.
    • Understanding - Where required you may be asked to provide personal care to clients in a way that respects their choices and dignity. This can include assistance with washing and toileting.
    • Dedicated - Keep appropriate, accurate records, including daily notes, with full involvement of the client.

    Working for our organisation

    St. Anne's wants to reward its employees for their hard work. Employee benefits include;

    • Rising annual leave each year to a maximum of 33 days (including statutory holidays)
    • 24 Hour Employee Assistance Programme
    • Continuous opportunities for ongoing training and career development
    • Cycle To Work scheme
    • Refer A Friend recruitment initiative
    • Flexible working opportunities (where applicable) upon successful completion of probation period
    • Group Personal Pension Scheme
    • Discounted income protection scheme
    • Free car parking at most services
    • Free life assurance cover

    Detailed Job Description And Main Responsibilities

    As a Support Worker, you will provide high quality care and support to our clients to enable them to live their best life. You will be passionate in making a difference to our client’s lives, helping them to fulfil their aspirations and ambitions.

    Bringing creativity and a can-do approach, you will personify our values of being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD).

    • Ensure that all support and care are provided in a way that protects clients from abuse and exploitation, maintains their dignity, and supports positive risk-taking.
    • Each one of our clients is different and has different needs and no two days will ever be the same.
    • Support quality inspection processes, cooperating with on-site inspectors in relation to information requests.
    • Work always in accordance with Health and Safety requirements, such as Manual Handling, Food Hygiene, Fire Safety, infection control, and Risk Assessment procedures.
    • Carry out a range of household duties in accordance with the needs of the client including cooking, cleaning, laundry, and other domestic duties as required.
    • Willing to provide an appropriate level of care and support to clients, in accordance with their care plan including personal care.
    • Understanding of the importance of maintaining accurate written and numerical records
    • Ability to undertake a wide range of personal care and domestic duties (specific to each service)
    • Able to carry out the physical requirements of the role including but not limited to climbing stairs/using hoists/pushing wheelchairs/moving people/night work. *Adjustments will be considered in line with the Equality Act where these criteria cannot be met due to a disability
    • Understand or willing to learn how to use computer packages (such as Word, Outlook and the Internet) and to undertake relevant training and qualification in care if required.
    • Able to work cooperatively as a team member.
    • Able to liaise and communicate effectively with carers, families, inspectors and other external stakeholders

    Person specification

    Experience

    Desirable criteria

    • Previous experience working in care (employment or carer at home)

    Qualifications

    Essential criteria

    • Care Certificate or required to undertake Care Certificate
    • Current driver licence

    Desirable criteria

    • Experience working in Care

    St. Anne’s is working to actively promote equality, diversity and inclusion.

    We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.

    St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 3 if you require any reasonable adjustments.

    Employer certification / accreditation badges

    Applicant requirements

    This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

    Documents to download

    • Support Worker JD (PDF, 151.6KB)

    Apply online now

    Further details / informal visits contact

    Name Vikki Harratt Job title Registered Manager Email address [email protected] Additional information

    [email protected]

    Experience :

    Entry Level

    Job Domain/Function :

    Non-profit Organizations

    Job Type :

    Onsite

    Employment Type :

    Full-Time

    Number Of Position(s) :

    1

    Educational Qualifications :

    Students & Fresh Graduates

    Location :

    unit 5, fountain court, 12 bruntcliffe way, morley, leeds,, leeds, west yorkshire ls27 0jg, gb, England, United Kingdom

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    St Anne S Community Services


    St Anne’s Community provides a wide range of quality services for people who require support. We work with people who have a learning disability, have mental health problems, have issues around substance use – drugs and/or alcohol – or who are or have been homeless. Services include a variety of housing and accommodation based support and care, day services and community based support. St Anne’s Community Services is a major provider of services across the whole of Yorkshire and the North East.


    Established in 1971, this Leeds based charity, with our headquarters on St Mark’s Avenue, has expanded over the last 48 years and now is a major provider with services across Yorkshire, The Humber and the North East of England. We support hundreds of people and employ upwards of 1500 staff.


    The people we support are at the heart of everything we do and we aim to make a positive difference to their lives. We are innovative in approach and have never lost focus in our sim to strive to constantly improve and design pioneering approaches to meeting the needs of the most vulnerable members of our society.



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