Posting Information

Requisition 202500222ST Title Student Employee-SHSU Online-Support Desk (Weekday) Employee Class Student Employee College Work Study Position No Department SHSU Online Division Division of Academic Affairs Hours per week 28 Hiring Rate

$15/hour

Preferred Student Classification Nature & Purpose Of Position

This job posting is for our weekday shift. Times you could be scheduled to work may vary anywhere from 8:00am to Midnight, Monday through Friday.

The Student Assistant position with the 24/7 Online Support Desk is a technical troubleshooting and customer service focused position. Student assistants provide basic technical support to faculty and students within Blackboard. Prior knowledge is not necessary, we will train you on how to use Blackboard and all related tools and systems. A qualified applicant would be someone that enjoys working with technology, has a passion for problem solving, and who brings a positive, team-focused energy to enhance the team's collaborative atmosphere.

Other Requirements For The Position

You must be currently enrolled as a student at Sam Houston State University taking at least 6 credit hours to be eligible for this position.

Position works remotely. Must provide your own quiet workspace, computer, microphone, headset, internet connection and other related accessories/peripherals.

Open Date 05/23/2025 Position Number

Contact Information

Contact Name & Title SHSU Online Staff Contact Phone (936) 294-2780 Contact Email [email protected] Contact Building & Room # Contact Fax Contact Instructions Summary