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Spa Receptionist (Saudi Nationality Only) Ref 9054128824
About the Job
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Job Description
We are seeking a friendly and professional Spa Receptionist to join our team in Jeddah, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and relaxing atmosphere while ensuring smooth operations of our spa facility.
- Greet and welcome guests in a warm and professional manner
- Schedule appointments and manage the spa booking system
- Answer phone calls and respond to email inquiries promptly
- Provide information about spa services, treatments, and packages
- Process payments and handle cash and credit card transactions
- Maintain a clean and organized reception area
- Assist with inventory management of spa products
- Collaborate with spa therapists to ensure a seamless guest experience
- Handle guest feedback and resolve any issues or concerns
- Promote spa services and products to maximize sales
- Saudi nationality is required for this position
- High school diploma or equivalent
- Excellent communication skills in both Arabic and English
- Previous customer service experience, preferably in a spa or hospitality setting
- Proficiency in basic computer skills and spa booking software
- Strong knowledge of spa services and treatments
- Ability to multitask and work efficiently in a fast-paced environment
- Exceptional organizational and time management skills
- Friendly and professional demeanor with a customer-focused attitude
- Flexibility to work various shifts, including weekends and holidays
- First aid certification is a plus
- Familiarity with the spa and wellness industry is highly desirable
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
About the Company
Overview
Founded in Singapore in 1887, Raffles Hotels, Resorts and Residences are places where ideas are born, history is made, and stories and legends are created. At each landmark address, distinguished guests and residents will find a world of timeless elegance and enchanted glamour, where Raffles’ renowned legacy of gracious service knows no bounds. As the authentic heart of a destination, Raffles champions fine art and design, and fosters culture in all its forms, guiding guests to make discoveries in their own time and way. Raffles’ commitment to local communities is expressed through diverse initiatives with a unified mission to actively support the arts and the environment. From one generation to the next, visitors arrive as guests, leave as friends, and return as family.
Raffles can be found in key international locations including Singapore, Paris, London, Boston, Istanbul, Dubai, Doha, Maldives, Udaipur, Phnom Penh and Bali, among others. Raffles is part of Accor, a world leading hospitality group.
Skills
Key Details
- Experience:
- Entry Level
- Job Domain/Function:
- Hospitality
- Job Type:
- Onsite
- Employment Type:
- Full-Time
- Number of position(s):
- 1
- Educational qualifications:
- Students & Fresh Graduates