Sdi Risk Engineer Ref 5086829824

The SDI Risk Engineer is responsible for conducting and overseeing the implementation of actions identified from Risk Engineering Reviews, developing and conducting best practice and lessons-learned training sessions, assisting clients, our SDI Claims Director and third-party claims adjusters in the valuation of SDI claims, participating in underwriting meetings with existing and prospective clients and other duties as the role evolves over time. The Risk Engineer must build collaborative relationships with key client and broker staff to conduct on-site and on-line review of clients’ operations, controls and practices. This process serves two purposes: to identify findings and recommend implementation of new processes/controls to assist the client in minimizing and preventing loss, and to assist underwriting staff in evaluating the risk profile of individual clients and overall health of the portfolio. The SDI Risk Engineer is also responsible for identifying, developing, and implementing new processes and practices to improve Optio Group’s service to clients. To achieve this outcome the SDI Risk Engineer must develop an intimate knowledge of individual clients’ operating procedures and stay abreast of evolving risk issues and industry best practices which can prevent or mitigate these risks.

DUTIES and RESPONSIBILITIES:

• Carry out risk assessments to identify risk characteristics, the condition of risk, and mitigation measures undertaken by clients, to improve the risk profile of clients and reduce the potential of claims
• Participate in underwriting meetings with new and existing clients to assist with evaluation of their operating procedures and risk mitigation strategies
• Investigate losses to determine root cause, level of responsibility of different parties and identify lessons learned and corrective actions to prevent and mitigate similar future losses from recurring
• Maintain risk engineering and related claims databases to document and monitor implementation of risk engineering recommendations, service levels and overall health of the portfolio.
• Maintain a deep understanding of conceptual knowledge of leading SDI risk management and risk mitigation practices
• Maintain superior interpersonal, negotiation, influencing and communication skills with the ability to positively engage an audience, challenge traditional orthodoxy, and tenaciously pursue opportunities for client improvement and capability development
• Maintain superior written report preparation and presentation skills that demonstrate robust analysis, clarify key issues and engage the commitment of clients to recommended actions and strategies for resolution
• Identify opportunities to improve the risk selection and underwriting process to improve the quality of the company’s SDI portfolio.
• Work closely with underwriters in the identification and implementation of alternative review processes including quality management reviews and other services,
• Identify opportunities for improvement within the virtual review process, tools, and technology
• Work with underwriting and other team members to implement changes that will ensure maximum efficiency and quality while minimizing cost
• Visit client offices and project sites as needed.
• Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

• Superior client relationship management skills with expertise and confidence to encourage and persuade clients to recommended course of action
• Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
• Master's Degree (MA) or equivalent, or four to ten years of related experience and/or training, or equivalent combination of education and experience.

COMPETENCIES:

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Initiative - Volunteers readily; Undertakes self-development activities;
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Leadership - Exhibits confidence in self and others;
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skilfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Reports potentially unsafe conditions; Uses equipment and materials properly.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand
• Occasionally required to walk (while traveling)
• Continually required to sit
• Frequently required to travel
• As a result of the above there may be some occasional lifting (of luggage) and exposure to moderate inclement weather
• Frequently required to utilize hand and finger dexterity
• Continually required to talk and hear
• While performing the duties of this job, the noise level in the work environment is usually quiet - moderate

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.