PURPOSE OF ROLE The Sales Support Coordinator will play a key role in supporting our sales team and ensuring smooth operations within the sales and marketing department. This individual- will responsible for planning of sales offers and providing crucial support to helpachieve our sales targets.
KEY RESPONSIBILITIES SAP campaigns and activations execution: ⢠Local (market)sales programs conception and implementalio ⢠Responsible for proof checking and translation of all print materials related to SAP campaigns. ⢠Supports internal information to sales team, customer service etc. ⢠Arrangement of rewards that must be sourced locally in line with local (market) SAP plans. ā¢Close cooperation with local sales team: reporting and KPIs achievements. ā¢Terms and conditions preparation (if legally required)
Sales support print materials &code creation: ā¢Montior and coordmate print run figures of SAP materials. ā¢Ownership and clear reconciliation of print budget Monitor and coordinate print run figures of SAP materials. ā¢Communication with print houses.
Data Analysis & Market intelligence: ā¢Conduct market research to unearth customer preference and competitive trends in the direct selling and retails cosmetics space. ā¢Provide prompt data and guides to help the sales team to manage their networks
Sales Monitoring and Reporting: ⢠Set clear SAP targets with the head of Marketing & Sales Support and monitor performance indicators. ⢠Support sales team by preparing weekly sales reports to be shared at Sales & Marketing meetings.
Communication: ā¢Coordinate with various internal departments, including operations, finance, IT, customer service to address customer needs and resolve issues. ⢠Develop ingenious content to drive interest and uptake of sales action programs (use of videos and compelling pictures). ⢠Present SAP programs at all company events and drive excitement & uptake.
Inventory Management: ā¢Assist in managing inventory levels and product availability to meet customer demand. Ensure to check product availability and plan SAP offers with available products ⢠Track ongoing SAP campaigns, ensuring prevention of and urgent response to OOS situations on ongoing offers. ⢠Work with regional or global correspondences to choose compelling accessories that resonate with the local market.
QUALIFICATION & EXPERIENCE ⢠BS degree in Marketing or associate degree in relevant field a plus ⢠Strong data analysis skills ⢠Proven work experience as a Sales support coordinator or Sales support associate ⢠Hands on experience with Excel, Word, PowerPoint, Outlook, and ability to learn new sales support applications. ⢠English language proficiency ⢠In-depth understanding of sales principles and customer service practices