The Sales Support Coordinator will play a key role in supporting our sales team and ensuring smooth operations within the sales and marketing department. This individual- will responsible for planning of sales offers and providing crucial support to helpachieve our sales targets.
KEY RESPONSIBILITIES
SAP campaigns and activations execution:
• Local (market)sales programs conception and implementalio
• Responsible for proof checking and translation of all print materials related to SAP campaigns.
• Supports internal information to sales team, customer service etc.
• Arrangement of rewards that must be sourced locally in line with local (market) SAP plans.
•Close cooperation with local sales team: reporting and KPIs achievements.
•Terms and conditions preparation (if legally required)
Sales support print materials &code creation:
•Montior and coordmate print run figures of SAP materials.
•Ownership and clear reconciliation of print budget
Monitor and coordinate print run figures of SAP materials.
•Communication with print houses.
Data Analysis & Market intelligence:
•Conduct market research to unearth customer preference and competitive trends in the direct selling and retails cosmetics space.
•Provide prompt data and guides to help the sales team to manage their networks
Sales Monitoring and Reporting:
• Set clear SAP targets with the head of Marketing & Sales
Support and monitor performance indicators.
• Support sales team by preparing weekly sales reports to be shared at Sales & Marketing meetings.
Communication:
•Coordinate with various internal departments, including operations, finance, IT, customer service to address customer needs and resolve issues.
• Develop ingenious content to drive interest and uptake of sales action programs (use of videos and compelling pictures).
• Present SAP programs at all company events and drive excitement & uptake.
Inventory Management:
•Assist in managing inventory levels and product availability to meet customer demand.
Ensure to check product availability and plan SAP offers with available products
• Track ongoing SAP campaigns, ensuring prevention of and urgent response to OOS situations on ongoing offers.
• Work with regional or global correspondences to choose compelling accessories that resonate with the local market.
QUALIFICATION & EXPERIENCE
• BS degree in Marketing or associate degree in relevant field a plus
• Strong data analysis skills
• Proven work experience as a Sales support coordinator or Sales support associate
• Hands on experience with Excel, Word, PowerPoint, Outlook, and ability to learn new sales support applications.
• English language proficiency
• In-depth understanding of sales principles and customer service practices