Sales Development Representative - Saas Industry Ref 4116256324

Scale Up Recruiting Partners

9 months ago

Associate

Remote

Santiago Metropolitan Region, Chile

  • remote
  • Order Fulfillment Support

    Return & Refund Handling

    Customer Chat Support (LiveChat

    Tidio)

    Escalation & Dispute Resolution

    Platform Policy Knowledge (Shopify

    Walmart

    eBay)

    CRM Tools (Gorgias

    Freshdesk)

    Payment Issue Handling

    Email & Social Media Support

    Shipping & Tracking Resolution

    Product Inquiry Management

    Job description & requirements

     Hi there! We are Scale Up, and our client is looking for a Sales Development Representative in the SaaS Industry

    Location: Remote (LATAM preferred)

    Type: Full-time contractor

    Time Zone: Availability to work MST or EST hours

    About The Company

    Our client specializes in automating personalized outreach and optimizing inbox management with advanced filters, auto-replies, and more. As an innovative startup, they are dedicated to revolutionizing how businesses handle communication and enhance their interaction strategies through cutting-edge AI technology.

    About The Position

    We are looking for a Sales Development Representative (SDR) who will take inbound leads generated through form submissions and jump on scheduled calls to close the sale. You’ll be responsible for managing the sales pipeline using Close CRM and tracking interactions using spreadsheets. This is a results-driven role ideal for someone who is confident, resourceful, and experienced in closing sales in a remote SaaS environment.

    Responsibilities

    • Follow up promptly with inbound leads generated through the website form
    • Conduct sales calls to understand prospect needs and close the deal
    • Maintain accurate and up-to-date information in Close CRM
    • Track lead progress and results using spreadsheets
    • Communicate regularly with the team via Slack
    • Coordinate with internal teams to ensure smooth onboarding post-sale

    Qualifications

    • Native or near-native English fluency (spoken and written)
    • 2+ years of experience in sales, appointment setting, or lead generation
    • Experience working remotely with U.S. or Canada-based startups
    • Previous experience in a SaaS company is highly preferred
    • Strong understanding of CRM systems (preferably Close CRM)
    • Excellent communication and interpersonal skills
    • Strong organizational skills and attention to detail
    • Available to work during EST or MST hours

    If this opportunity sounds good to you, send us your resume!

    Experience :

    Associate

    Job Domain/Function :

    Human Resources Services

    Job Type :

    Remote

    Employment Type :

    Full-Time

    Number Of Position(s) :

    1

    Educational Qualifications :

    Bachelor Degree

    Location :

    Santiago Metropolitan Region, Chile

    Scale Up Recruiting Partners


    We help start up founders to scale up their teams by taking care of the hassle and stress of recruiting and hiring remote team members.


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