Department: Coffee Service Division

Reports To: Sales Supervisor or Sales Manager

Travel Required: Daily travel between company location and customer establishments.

Workplace Type: On-site

Why Work at Community Coffee?

Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!

Position Overview

As the Route Sales Representative you will be responsible for obtaining new business as well as providing service to existing customers. Our Route Sales Representatives proudly represent the Community Coffee brand, playing an essential role in the company’s overall sales strategy.

Function Related Activities/Key Responsibilities

• Drives vehicle to sell and deliver products, equipment and supplies to FSOP (Food Sales on Premises) customer that our Coffee Services Division services to achieve financial targets for route profitability
• Solicits existing customers to purchase additional products
• Collects payment from customers
• Records and maintains sales inventory and delivery information
• Maintains proper selection and inventory of products for each customer
• Ensures customer satisfaction
• Responsible for loading and maintaining truck inventory
• Monitors and collects funds from delinquent accounts
• Ensures freshness of products
• Manages coffee brewing equipment on route
• Recovers brewing equipment and other branded merchandise and products from closed or discontinued account
• Participates in trade shows and special events to promote the company's products and services
• Cleans truck and performs routine vehicle maintenance
• Responsible for route’s daily bank deposits
• May be requested to perform different or additional duties as assigned

Position Requirements

• High School diploma or equivalent required. Must achieve passing score on aptitude test in lieu of high school diploma or equivalent
• Bachelor’s degree in related field from four-year college or university preferred
• One year of relevant customer sales and service experience. Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.
• Route sales and cold calling experience in DSD environment preferred
• Must be at least 21 years of age
• Valid Driver’s license required; A Commercial Driver’s License (CDL) may be required for certain work locations.
• Acceptable driving record
• DOT medical certification required
• If route has customers that require COVID vaccination for entry, COVID vaccination is a requirement for employment.
• Successful completion of pre-employment physical

What we’re looking for

• Strong communication and organization skills
• Self-starter
• Team oriented