Reservationist Ref 4006198924

Transdev North America

4 months ago

Entry Level

Onsite

Texas, United States

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    Job description & requirements

    Scheduler/Reservationist

    Transdev in El Paso, Texas is hiring a Scheduler/Reservationist to intercept customer calls and schedule

    transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety.

    Transdev is proud to offer: Non-CBA Position:

    • Competitive compensation package of minimum $17.75 – Maximum $18.00

    Benefits Include

    • Vacation: minimum of two (2) weeks
    • Sick days: 5 days
    • Holidays: 12 days; 8 standards
    • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term

    disability, voluntary long-term disability.

    Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

    Key Responsibilities

    • Answer customer calls and input ride information using a computerized scheduling system.
    • Enter new customer information and changes into the system.
    • Data entry into spreadsheets and databases.
    • Communicate late vehicle service and verifying “No Shows” with customers.
    • Resolve service-related complaints.
    • Create daily route maps of the reservations for the drivers.
    • Other duties as required.

    Qualifications

    • High school diploma or GED required.
    • 2 years reservationist or customer service experience.
    • Computer literate
    • Excellent communication and listening skills.
    • Must be able to work shifts or flexible work schedules as needed.
    • Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not

    authorize the use of Schedule I drugs, including cannabis, for any reason.

    Physical Requirements

    The essential functions of this position require the ability to:

    • Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed

    outside, work alone and in remote locations.

    • Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible

    sloped ground or slippery and uneven surfaces

    • Push and pull objects up to 10 pounds, occasionally throughout the workday; lift material weighing up to

    10 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at

    ground level

    • Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable

    amounts of dust, vehicle fumes and noise

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and

    candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview

    process, please contact [email protected]

    Drug-free Workplace

    Transdev maintains a drug-free workplace. Applicants must:

    • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the

    U.S.).

    • Successfully pass a pre-employment drug screen.

    About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to

    operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev

    U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

    Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by

    110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by

    our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable,

    and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an

    overview video at https://youtu.be/ilO5cv0G4mQ

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

    They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The

    physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of

    this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial

    consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions

    of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

    California applicants: Please Click Here for CA Employee Privacy Policy.

    Job Category: Call Center / Dispatch / Reservationist / Scheduler

    Job Type: Full Time

    Req ID: 6120

    Pay Group: DVF

    Cost Center: 55429

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

    Drug-free workplace

    If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

    California applicants: Please Click Here for CA Employee Privacy Policy.

    About Transdev

    Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

    Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.

    Experience :

    Entry Level

    Job Domain/Function :

    Truck Transportation

    Job Type :

    Onsite

    Employment Type :

    Full-Time

    Number Of Position(s) :

    1

    Educational Qualifications :

    Students & Fresh Graduates

    Location :

    Texas, United States

    Transdev North America


    As an operator and global integrator of mobility, Transdev – The mobility company – empowers freedom to move every day thanks to safe, reliable and innovative solutions that serve the common good. We are proud to deliver safe, efficient, easy to use and environmentally-friendly transportation services that connect people and communities. Our approach is rooted in long-term partnerships with businesses and public authorities, and in the relentless pursuit of the safest and most innovative mobility solutions. We are a team of people serving people, and mobility is what we do. In the US, we operate multiple modes such as bus, rail, paratransit, non-emergency medical transport, autonomous vehicles, shuttles, and vehicle maintenance services in 45 States, plus DC and Puerto Rico. Globally, we have a team of 101,000 across 19 countries. Our U.S. headquarters is based near Chicago, Illinois

    www.transdevNA.com

    Find out more about our Transdev Purpose Here: https://youtu.be/ilO5cv0G4mQ


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