Position: Centralized Application & Lease Specialist Department: Property Management Operations Reports to: Area Manager Location: Los Angeles (Corporate Office) FLSA Status: Exempt Entry - Mid Level Opportunity Company Overview We are a leading real estate investment firm renowned for our expertise in acquiring, developing, and managing multifamily and student housing properties. With a robust portfolio valued over $1.5 billion, our commitment lies in rejuvenating communities and improving lifestyles through innovative urban redevelopment initiatives. Acknowledged as one of Southern California’s foremost developers, we pride ourselves on our community-centric projects. Job Overview We are in search of a dedicated Centralized Application & Lease Specialist to oversee the comprehensive application review and lease generation process within a specified region. This role requires close collaboration with onsite community management teams to guarantee a smooth transition for new residents at the time of move-in. Responsibilities encompass application approvals, income verification, collection of lease signatures, and ensuring adherence to both company policies and legal standards throughout the leasing process. Key Responsibilities • Administer the entire cycle of application review, including approval or denial, income verification, lease generation, and signature collection. • Ensure that all lease information and documents are accurate and complete in compliance with legal and audit requirements. • Verify resident qualifications, including government-issued photo IDs and other necessary documents before lease generation. • Comply with federal, state, and local Fair Housing regulations throughout the application and leasing process. • Collaborate with onsite community management to facilitate a seamless application process and move-in experience. • Notify prospective residents regarding their application status and coordinate the completion of lease documentation, including deposits and required paperwork. • Maintain precise resident ledgers, apply concessions, and ensure ledger adjustments are performed accurately in partnership with Business Managers. • Enter application data into the company’s CRM system meticulously, ensuring comprehensive record-keeping. • Deliver exceptional customer service to prospective residents and internal teams to guarantee a smooth leasing experience. • Ensure compliance with mandatory renters’ insurance policies and follow company protocols ahead of move-ins. • Support team members with follow-ups and address customer inquiries about lease details and amenities. • Partner with internal teams to enhance data access, automations, and reporting to bolster departmental efficiency. • Identify areas for departmental growth and innovation and contribute to strategic initiatives. Qualifications • An Associate's or Bachelor's degree in business, Real Estate, or a related field is preferred but not mandatory. • A minimum of 2 years of experience in property management, leasing, or a similar field. • Familiarity with leasing documentation and compliance processes. • Comprehensive understanding of renters' insurance policies and move-in compliance requirements. • Knowledge of Fair Housing laws and local/state housing regulations. Required Skills • Proficiency in property management tools, particularly CRM systems, as well as Microsoft Office Suite. • Familiarity with automated reporting and data entry tools is advantageous. • Strong verbal and written communication skills. • Exceptional organizational and multitasking capabilities. • A proactive, adaptable, and team-oriented approach. Career Growth Opportunities We provide a vibrant and dynamic environment that fosters professional growth and offers opportunities for involvement in strategic initiatives aimed at enhancing departmental efficiency and innovation. Company Culture And Values Our firm emphasizes innovative urban redevelopment and community-driven projects. We are committed to enhancing lifestyles and driving economic prosperity within the communities we serve, cultivating a collaborative atmosphere among our teams. Benefits • Medical Insurance • Dental Insurance • Employee Assistance Program • Employee Discount • Flexible Spending Account • Health Savings Account • Life Insurance • Paid Time Off • Retirement Plan • Vision Insurance Employment Type: Full-Time