Job OverviewWe are looking for a dedicated and personable Enrollment Counselor to join our dynamic team in a remote capacity. If you are enthusiastic about assisting families in identifying the best educational avenues for their children and are committed to making a difference, this position is ideal for you.In this role, you will be instrumental in guiding prospective families through the enrollment journey, providing them with essential information about our innovative online learning programs tailored for students from kindergarten through 12th grade. Your ability to communicate effectively and exhibit strong organizational skills will be vital to ensuring families feel supported and informed throughout the process.Key Responsibilities• Address inquiries from potential families through phone and email with professionalism and friendliness.• Clearly articulate details about our educational programs, encompassing curriculum, resources for students, and the enrollment procedure.• Utilize strong organizational skills to manage multiple inquiries simultaneously while providing timely updates to the administrative team.• Document interactions and follow-up actions accurately using customer management systems and Microsoft Excel.• Maintain a focused and professional remote work environment, free from distractions.• Collaborate with the administrative team, sharing insights on enrollment progress and trends.• Provide assistance in project management tasks associated with enrollment and outreach initiatives.Required Skills• Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly.• Strong organizational capabilities to handle multiple inquiries and maintain precise records.• Proficient in technology, with a strong command of Microsoft Excel and the ability to learn new systems quickly.• Keen attention to detail to ensure accurate tracking of progress and follow-up activities.Qualifications• High school diploma or equivalent is required.• A minimum of one year of experience in customer service and/or enrollment is preferred.• Ability to obtain a valid IVP Fingerprint clearance card before employment.• A valid driver’s license is required.• Preferred qualifications include experience in project management and an associate’s degree or higher.• Proficiency in Spanish is highly desirable for assisting Spanish-speaking families.Career Growth OpportunitiesThis position offers significant potential for professional growth and skill enhancement, with possible pathways into project management roles and additional educational opportunities that could lead to career advancement within the organization.Company Culture and ValuesOur organization fosters a collaborative and supportive work environment where employees are encouraged to connect personally with families while maintaining a high level of professionalism. Joining our team means becoming part of a community that values communication, support, and the continuous development of its members.Employment Type: Full-Time