Announcement Number: 1068133919NEVADA LEGISLATIVE COUNSEL BUREAUADMINISTRATIVE DIVISIONInformation Technology Services UnitMASTER IT PROFESSIONAL I - Network EngineerCarson City or Las Vegas, NevadaSalary up to $144,510 (employee/employer paid retirementingplan)The Information Technology Services (ITS) Unit of the Legislative Counsel Bureau (LCB) isseeking a diverse pool of qualified applicants for the position of Master IT Professional I -Network Engineering within the Administrative Division. The LCB is embarking on agroundbreaking modernization project to enhance its technological infrastructure and is seeking aMaster IT Professional to assist in this modernization effort. The LCB is a nonpartisan, legislativeservice agency that provides professional, technical and administrative support to the NevadaLegislature, which convenes biennially in odd-numbered years for 120-day sessions and for rarespecial sessions during the interim periods. The ITS Unit provides technical support to legislators,legislative staff and the LCB. This is a full-time position located in Carson City or Las Vegas,Nevada.Position Description: Under the general supervision of the IT Manager - Infrastructure, theMaster IT Professional I will function as a subject matter expert for network infrastructure,including without limitation, wired, wireless, firewalls and remote access. Responsibilities of theMaster IT Professional I May Include, Without Limitation• Providing first-class customer service to legislators, legislative staff, the LCB and,occasionally, members of the public;• Supporting the smooth operation of technology systems during public meetings;• Collaborating with other LCB units and divisions to provide a seamless experience for allusers;• Leading the design, installation, maintenance and troubleshooting of the Legislature'snetwork infrastructure;• Preparing documentation of work performed in the IT Service Management Tool (ITSM);• Continuously updating and maintaining unit run books as solutions change and theenvironment evolves;• Installing, configuring, maintaining, and troubleshooting commercial off-the-shelf and in-house network management software;• Supervising junior IT Professionals or technicians, especially during the legislativesession;• Participating in and leading projects within the IT Infrastructure team, such as hardwareinventory/lifecycle management, mass configuration updates and firmware upgrades;• Championing the use of network automation tools and infrastructure-as-code;• Developing and maintaining configuration and security baselines for networkinfrastructure in cooperation with the Information Security Officer;• Proficiency with the Microsoft Office Suite, and general operation of common officeequipment such as scanners, multi-function copiers, telephones and printers;• Assisting with other initiatives and projects within the ITS Unit as necessary; and• Performing other duties as assigned.Minimum Qualifications: The Master IT Professional will be selected with special preferencegiven to the candidate's training, experience and aptitude in the field of network infrastructure. Aqualified candidate must have: (1) a high school diploma/GED; (2) a valid driver's license; (3) atleast 10 years of professional experience in network infrastructure; or (4) an equivalent combinationof education and experience. Valid Extreme Networks or Fortinet professional level certificationsmay reduce the experience requirements by up to 3 years.The Ideal Candidate Will Demonstrate• Expertise in delivering exceptional customer service to end users from diverse backgroundsand skill levels;• The ability to work both independently and with a team;• Subject matter expertise in the design, implementation and day-to-day operation ofExtreme Networks switching infrastructure, especially Extreme fabric-based networks indata center and access environments;• Subject matter expertise in the design, implementation and day-to-day operation of Fortinetnetwork security products, especially firewalls, logging appliances and managementappliances such as FortiGate, FortiManager and FortiAnalyzer;• Subject matter expertise in the design, implementation and day-to-day operation of zerotrust remote access solutions, especially Checkpoint Quantum or Perimeter 81;• General knowledge of network security products such as spam filters, firewalls andvulnerability scanners;• Proficiency in managing multi-vendor access and distribution networks;• Mastery in using network documentation tools such as a Configuration ManagementDatabase (CMDB), Microsoft Visio, Omni Group's OmniGraffle, PlantUML or similarsoftware;• General knowledge of Infrastructure as a Service (IaaS), such as Microsoft Azure;• Experience with ITSM platforms, such as HaloPSA/HaloITSM, ServiceNow, N-Able,ManageEngine, Freshdesk, Ivanti Heat, ConnectWise PSA, SysAid and Team Dynamix;• Familiarity with Remote Monitoring and Management (RMM) platforms, such asNinjaOne, Atera, Pulseway, SuperOps, Syncro, N-Able and Naverisk;• Experience with remote support tools, such as Ninja Remote, ConnectWiseControl/Screenconnect, Bomgar, Splashtop, DameWare and TeamViewer;• Proficiency with automation concepts and tools, such as Python, Ansible, Saltstack,NAPALM and Netmiko; and• The ability to lift and move medium to large items weighing up to 80 pounds, withoutassistance, employing proper safety techniques.Salary: The annual salary for this position is based upon a Grade 44, which has a salary range of$95,630 to $144,510 for the employee/employer-paid retirement option. An employer-paidcontribution plan is also available with a reduced salary in lieu of an employee contribution. Actualstarting salary will be based on experience.Benefits: The benefits include the accrual of paid annual and sick leave, health insurance, andmembership in the state's retirement plan. For additional information on retirement options andbenefits, please visit the Public Employees' Retirement System of Nevada. For a description ofthe current health, dental and vision benefits, please visit the Nevada Public Employees' BenefitsProgram. Other optional benefits are also available, including a deferred compensation program.WORKING CONDITIONS: The work is performed in a formal office environment. Overtime isrequired during legislative sessions and certain other periods as necessary to meet the demands ofthe Legislature. When overtime is worked, the Master IT Professional may earn compensatorytime that can be taken at a later date or be paid for the overtime, consistent with the LCB Rulesand Policies and subject to budgetary limits. Occasional travel may be required between CarsonCity and Las Vegas, Nevada. Such travel may be outside normal business hours.APPLICATION PROCESS: All applicants who meet the minimum qualifications may apply bysubmitting a LCB Employment Application, cover letter and current resume via email to [email protected] or by mail to:Legislative Counsel BureauAttn: Human Resources401 S. Carson StreetCarson City, Nevada 89701-4747Applications will be accepted on a rolling basis and the application period will remain open untilthe position is filled. Applicants are therefore strongly encouraged to submit their applications assoon as possible. Hiring may occur at any time during the recruitment process.The successful candidate must undergo a background check.The Legislative Counsel Bureau is an Equal Opportunity Employer and does notdiscriminate on the basis of race, color, religion or belief, national origin or ancestry, age,sex, sexual orientation, gender identity or expression, disability, pregnancy, domesticpartnership, political affiliation, genetic information, or compensation history, or any othercharacteristic protected by applicable law. The Legislative Counsel Bureau will not toleratediscrimination or harassment based on any of these characteristics, nor will it tolerateunlawful retaliation. Applicants may contact [email protected] to request reasonableaccommodations to participate in the hiring process and will not be disqualified fromconsideration based upon such requests.(Revised 9/23/2024)Closing Date/Time: Until recruitment needs are satisfied