The Documentation Controller is responsible for ensuring the systematic management, organization, and control of project documentation in compliance with company policies and contractual requirements. This role involves maintaining accurate records, managing electronic and physical archives, and facilitating smooth document flow between internal teams and external stakeholders.
Responsibilities
Responsibilities
- Apply documentation rules as per the defined management plan
- Manage and control contractual and internal project documentation
- Maintain and update Documentation Lists
- Ensure consistency in document formatting, referencing, versioning, and identification
- Register and track documentation in the Electronic Document Management System (EDMS)
- Ensure internal validation of documents before delivery to external stakeholders
- Prepare and record document submissions to customers and partners
- Maintain physical archiving and compliance with internal record-keeping policies
- Fluent German (is a MUST) and English.
- Basic knowledge and experience in a client/customer service role
- Has experience in working with databases.
- Shows genuine interest in the business and clients, understands how the business can contribute to clients.
- Confident talking to stakeholders over the telephone and via email communications.
- Professional attitude, experience in treating stakeholders with respect and dignity.
- Proficient with MS Office suite of programs, in particular Excel, PowerPoint, Word and Outlook.