Job Title: Aftercare Specialist
Location: LS11 Smile White
Job Type: Full-time, Monday - Friday: 9:00 - 17:00
Salary: Ā£25k
About Us:
Smile White is a premier provider of dental care, committed to delivering outstanding patient experiences. We specialise in comprehensive treatments, ensuring every patient receives top-tier care. We are now seeking a compassionate and organised Aftercare Specialist to join our team and support our patientās post-treatment.
Key Responsibilities:
- Engage with patientsā post-treatment to ensure they feel supported and informed.
- Address patient concerns, providing guidance and liaising with clinical staff when necessary.
- Schedule follow-up appointments and coordinate ongoing care plans.
- Maintain accurate patient records and follow GDPR compliance.
- Support the wider team with administrative tasks related to aftercare.
Requirements:
- Excellent communication and interpersonal skills.
- Strong Customer Care Experience
- A caring and empathetic approach to patient interactions.
- Strong organisational skills and attention to detail.
- Prior experience in a healthcare or customer-facing role is desirable but not essential
- Flexibility to work the specified hours.
What We Offer:
- A supportive and friendly team environment.
- Competitive pay and benefits.
- Training and opportunities for professional growth.
How to Apply:
If youāre passionate about making a difference in patient care and can work the stated hours, weād love to hear from you!
Letās create beautiful smiles together at Smile White!
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
Experience:
- customer service: 2 years (preferred)
Work Location: In person