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Customer Support Administrator Ref 9201854524

Tiptopjob

Entry LevelEngland, United Kingdom
a year ago

About the Job

Salary: A GBP 30,000 to A GBP 32,000 per annum, depending on experience

Leeds LS10, West Yorkshire

Permanent: Full Time

Profile

Our client, based on the outskirts of Leeds, is a market leader in the Hospitality Industry. They manufacture and fit out hotels with bespoke furniture and soft furnishings for clients such as Hilton, Marriott, Sheraton, Holiday Inn and Crowne Plaza.

The company operates within a dynamic and fast paced environment and therefore they are looking for a friendly, approachable individual who is flexible and highly organised with excellent communication skills.

Key Responsibilities

  • Understanding and interpreting clients drawings and tender documents
  • Work closely with the sales team to obtain information and understand requirements for quotes
  • Using Excel to provide detailed and accurate quotations for clients
  • Liaising with new and existing suppliers to source products and obtain accurate information regarding pricing and lead times.
  • Organising and prioritising daily workloads
  • Negotiating prices with suppliers
  • Assisting the estimator with costing of bespoke furniture
  • Scheduling of furniture for projects
  • Updating internal systems and maintaining an organised and efficient working area for the team
  • Answering the phone and when needed greeting visitors
  • Provide support to the Project Managers
  • Scheduling of furniture for projects

Skills And Qualifications

  • A high energy, motivated and dependable individual with excellent communication skills
  • Able to perform calmly under pressure and maintain attention to detail
  • A purchasing background would be an advantage but not essential
  • Knowledge and understanding of manufacturing.
  • Excellent telephone manner with a good aptitude to build relationships with suppliers
  • Computer literate : Must be competent in the use of Excel.
  • Able to show initiative and manage own workload
  • Efficient and pro:active
  • Adaptable

INDLS
Location :England, United Kingdom

About the Company

Overview


The TipTopJob Group is an independent, unique network of generic and specialist jobsites that cover over 83 countries and 35 industry sectors.


What makes us different?

1. Independent network allowing us to be flexible and adaptable and therefore we can easily meet your requirements and needs.


2. We own a network of specialist jobsites as well as our generic TipTopJob site meaning you benefit from specialist, niche traffic as well as the volumes from the generic side too.


3. Advertise your jobs across any of the network of jobsites and benefit from using multiple job boards in 1 client account. We believe no one else can offer you the opportunity to advertise on a generic site AND a specialist jobsite in just 1 transaction.


4. We can help with International advertising in 85 countries all from your 1 client login. Advertise for candidates in one country to move to another by using our country specific domains e.g. uk.tiptopjob.com and es.tiptopjob.com.


5. Our Account Management, Support and Customer Service is second to none - we ensure you receive a good quality service.


View Company Profile

Skills

Order Fulfillment SupportReturn & Refund HandlingCustomer Chat Support (LiveChatTidio)Escalation & Dispute ResolutionPlatform Policy Knowledge (ShopifyWalmarteBay)CRM Tools (GorgiasFreshdesk)Payment Issue HandlingEmail & Social Media SupportShipping & Tracking ResolutionProduct Inquiry Management

Key Details

Experience:
Entry Level
Job Domain/Function:
Advertising Services
Job Type:
Onsite
Employment Type:
Full-Time
Number of position(s):
1
Educational qualifications:
Students & Fresh Graduates

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