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Customer Service Associate In Chennai, Gurgaon, Mohali, Mumbai, Jaipur, Bangalore, Indore, Kolkata Ref 0791891424

Artify4Kids

Entry LevelPunjab, India
10 months ago

About the Job

Are you a dynamic and enthusiastic individual with excellent English proficiency? Join our team at Artify as a Customer Service Executive and be at the forefront of providing exceptional service to our valued customers.

  • Engage with customers through various channels such as phone, email, and live chat to provide support and assistance.
  • Handle customer inquiries, concerns, and complaints in a professional and timely manner to ensure customer satisfaction.
  • Process orders, returns, and exchanges accurately to maintain efficient operations.
  • Collaborate with internal teams to resolve complex issues and escalate when necessary.
  • Maintain accurate records of customer interactions and transactions for reference and reporting purposes.
  • Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
  • Continuously strive to improve customer service processes and procedures to enhance the overall customer experience.

If you have a passion for delivering top-notch customer service and possess strong English speaking skills, we want to hear from you! Join Artify today and be a part of a dynamic team dedicated to providing exceptional service to our customers.

About Company: We make sure we get the best of the best. After all, we are a ridiculously good company, so we make sure our employees are top-notch. We focus on creating business value through consulting and Agile development. Our products help people to succeed.
Location :Punjab, India

About the Company

Overview


Our mission is to provide accessible arts and crafts education to underserved children in the Bay Area, fostering creativity, self-expression, and personal development. We aim to celebrate cultural diversity and promote inclusivity into our art programs, empowering young artists to envision a brighter and more inclusive world.


View Company Profile

Skills

Order Fulfillment SupportReturn & Refund HandlingCustomer Chat Support (LiveChatTidio)Escalation & Dispute ResolutionPlatform Policy Knowledge (ShopifyWalmarteBay)CRM Tools (GorgiasFreshdesk)Payment Issue HandlingEmail & Social Media SupportShipping & Tracking ResolutionProduct Inquiry Management

Key Details

Experience:
Entry Level
Job Domain/Function:
Non-profit Organizations
Job Type:
Onsite
Employment Type:
Full-Time
Number of position(s):
1
Educational qualifications:
Students & Fresh Graduates

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