SC

Clerical At Academic Support Center (Scc Students Only) Ref 4135885424

Surry Community College

6 months ago

Internship

Onsite

North Carolina, United States

  • on-site
  • Order Fulfillment Support

    Return & Refund Handling

    Customer Chat Support (LiveChat

    Tidio)

    Escalation & Dispute Resolution

    Platform Policy Knowledge (Shopify

    Walmart

    eBay)

    CRM Tools (Gorgias

    Freshdesk)

    Payment Issue Handling

    Email & Social Media Support

    Shipping & Tracking Resolution

    Product Inquiry Management

    Job description & requirements

    Student worker will provide clerical duties to the Academic Support Center including directing students to appropriate tutoring resources, clean area, and help with various tasks as assigned by the ASC staff.

    • Students must be enrolled in AT LEAST 6 credit hours to qualify for FWS Program

    This is a part-time opportunity. Students may work up to 15 hours per week, depending on their unmet need on their FASFA.*

    IMPORTANT NOTICE: Federal Work Study is federally funded need based aid to assist students with the cost of attending college. This listing is intended for students that will attend Surry Community College during the 2025-2026 academic year and have need determined by the federal government. Applications will not be reviewed for non-students or students who do not meet the federal criteria. For more information contact… Jodie Gammons at [email protected]

    Essential Duties And Responsibilities

    • Interact and/or direct students to the appropriate resource
    • Answer phones
    • Clean areas in the ASC
    • Clerical skills
    • Able to use Microsoft Office 365 and Teams when applicable
    • Being able to work with multiple supervisors

    General Qualifications

    Strong subject knowledge in a subject(s) matter. Student must be able to communicate with students and support staff through various means, and be able to use Microsoft Office for various paperwork.

    Required Qualifications

    Clerical skills

    Computer skills

    • Accurate record keeping skills
    • Punctuality
    • Dependability
    • Interpersonal skills

    Preferred Qualifications

    • Clerical and interpersonal skills
    • Able to travel to the main and/or Yadkin campus
    • Willing to follow Knights Care guidelines

    Physical Demands

    • Ability to travel between buildings on campus
    • Ability to lift approximately 10 pounds

    Work Environment

    Main Campus: Desk outside of ASC

    Pay Rate: $14.25 per hour.

    Position Budget Information

    Experience :

    Internship

    Job Domain/Function :

    Retail

    Job Type :

    Onsite

    Employment Type :

    Part Time

    Number Of Position(s) :

    1

    Educational Qualifications :

    Students & Fresh Graduates

    Location :

    North Carolina, United States

    SC

    Surry Community College

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