Key Responsibilities

• Respond to customer chats promptly and politely
• Help with orders, refunds, and general inquiries
• Troubleshoot simple issues or escalate when needed
• Keep accurate records of customer interactions
• Work well with the team to improve customer experience
  
  

Requirements

• Possess good written communication skills
• Demonstrate basic computer skills and ability to multitask
• Maintain a friendly, patient, and customer-focused attitude
• Be available to work flexible hours
• Have previous customer service experience as a plus
  
  

About Company: Jungleworks is a tech-loaded solution for your on-demand business. From customer-facing to delivery management and customer engagement platforms, we provide a technology suite for everything. Our product list consists of Yelo, Tookan, Panther, and Hippo.