EMPLOYER industry: TAX preparation SERVICES why CONSIDER this JOB opportunity SALARY of $16.75 per HOUR flexible 100% remote WORK opportunity SEASONAL position WITH potential FOR future EMPLOYMENT opportunity TO develop CUSTOMER service SKILLS in A fast-paced ENVIRONMENT supportive TEAM culture FOCUSED on CUSTOMER satisfaction CHANCE to CONTRIBUTE to A positive CUSTOMER experience DURING the BUSY tax SEASON what TO expect respond PROMPTLY and PROFESSIONALLY to CUSTOMER inquiries VIA phone, EMAIL, or CHAT provide ACCURATE information REGARDING product FEATURES, pricing, AND availability TROUBLESHOOT and RESOLVE customer COMPLAINTS, escalating WHEN necessary MAINTAIN accurate CUSTOMER records AND update INFORMATION in THE support SYSTEM collaborate WITH team MEMBERS to ENSURE customer REQUIREMENTS are MET what IS required high SCHOOL diploma OR equivalent; COLLEGE degree PREFERRED proven CUSTOMER support EXPERIENCE or SIMILAR role EXCELLENT verbal AND written COMMUNICATION skills STRONG problem-solving AND decision-making ABILITIES reliable INTERNET connection AND a SUITABLE workspace AT home HOW to STAND out experience USING customer SUPPORT software AND systems ABILITY to HANDLE challenging CUSTOMER interactions WITH empathy AND professionalism EXCEPTIONAL attention TO detail AND organizational SKILLS #taxpreparation #CUSTOMERSUPPORT #remotework #SEASONALEMPLOYMENT #careeropportunity WE prioritize CANDIDATE privacy AND champion EQUAL-OPPORTUNITY employment. CENTRAL to OUR mission IS our PARTNERSHIP with COMPANIES that SHARE this COMMITMENT. we AIM to FOSTER a FAIR, transparent, AND secure HIRING environment FOR all. IF you ENCOUNTER any EMPLOYER not ADHERING to THESE principles, PLEASE bring IT to OUR attention IMMEDIATELY. we ARE not THE eor for THIS position. OUR role IN this SPECIFIC opportunity IS to CONNECT outstanding CANDIDATES with A top-tier EMPLOYER. talentify HELPS candidates AROUND the WORLD to DISCOVER and STAY focused ON the JOBS they WANT until THEY can COMPLETE a FULL application IN the HIRING company CAREER page/ats.